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People with high emotional intelligence always do these six things, according to former CIA agent

A former CIA agent laid out six things that people with high emotional intelligence always do when talking with other people. 

Emotional intelligence is the ability to manage both your own emotions and understand the emotions of people around you. Some people have it, while others struggle to empathise with other peoples situations. Luckily, a former spy has pointed out how to identify those who are really in touch with their emotions. 

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The seal of the Central Intelligence Agency (CIA) is seen at CIA Headquarters in Langley, Virginia, April 13, 2016. (Photo by SAUL LOEB / AFP) (Photo by SAUL LOEB/AFP via Getty Images)

Emotionally intelligent people dont get psyched out

Speaking to CNBC,  former CIA career Rupal Patel opened up about their understanding of emotional intelligence. In terms of credentials, they had briefed presidents, policymakers, aid workers, special ops units and ambassadors.

The first clear signified is not being intimated by big names, or imposing people. Emotionally intelligent people know how to block out the noise and focus on the mission at hand. 

They treat everyone with kindness and respect, no matter what their title is. This is what makes them effective communicators, they said. 

The second factor is how they deal with presentations, speeches and other high-profile moments. Instead of focusing on how nervous they are, they instead keep practicing until it becomes second nature.

Perspective is key

At one point or another, weve all messed up our words or stumbled over an explanation. But the former CIA agent argued that emotionally intelligent people dont get knocked down by such small fumbles. 

Whether it is well received or they are met with silence, they can keep going. Being able to momentarily sit in, or even jokingly acknowledge that awkwardness, and then move forward, can make people respect you more, they said. 

The fourth inclusion is knowing where and when you can improve. For instance, if youre a particularly nervous public speaker, then start at small places where the stakes are lower. Build up to the big moments by practising in small ones. 

Know your worth

Group of Women giggling
Credit: Unsplash/ Priscilla Du Preez

Knowing your strengths is an innate skill in itself. The Patel suggests looking at a situation from the perspective of your particular strength. If you suck at public speaking but are a good writer, then draft a script beforehand. 

Last, but certainly not least, is knowing why you want to use your voice, and to what effect. This can be as simple as sharing big ideas or speaking clearly. 

She explained: Using your voice isnt about verbally vomiting. Its about harnessing the power within you and speaking up about the things that matter to you, when they matter most.