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iPhone users can get up to $349 compensation from Apples Loop Disease lawsuit
iPhone 7 and 7 Plus users can get up to $349 in compensation from Apple over the Loop Disease lawsuit with emails now being sent.
Late last year, Apple agreed to pay $35 million to settle a class action lawsuit in the US, in which it was alleged that the iPhone 7 and 7 Plus were prone to audio problems due to defective chips. This week, Apple has started notifying customers by email of their eligibility for compensation, with between $50 and $349 being offered to those affected.
iPhone 7 users can get up to $349 in compensation from Apple
According to the lawsuit, Apple users reported experiencing various audio problems on iPhone 7 and iPhone 7 Plus devices in what has come to be known as the Loop Disease.
These issues included greyed-out speaker buttons in calls, Siri not working, the Voice Memos app being unusable, FaceTime calls losing sound, and microphones losing quality over time; with Loop Disease affecting phones that were sold between early 2017 and late 2018.
As reported by Apple Insider, the suit attributes the faulty phones to an issue with the aluminum chassis that was made from substandard materials , leading to the connection between audio chips and logic boards failing ergo, Loop Disease.
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The materials used in the iPhone s external casing are insufficient and inadequate to protect the internal parts, the lawsuit claimed.
You may be eligible for compensation from Apple if you are a US resident who owned one of these two devices between September 16, 2016, and January 3, 2023.
According to the settlement, users impacted by Loop Disease can claim at least $50 and up to $125 in compensation.
If you also paid Apple directly to repair your device, that compensation rises to a potential claim of up to $349.
However, there must be a documented complaint made to Apple about the audio problems, or evidence that Apple was paid to repair your device you cant simply claim your iPhone 7 or iPhone 7 Plus had problems without providing any evidence first.
The tech giant is notifying eligible customers by email, with the first compensation postcards being sent out this week so check those inboxes and spam lists.
If you think that you might be eligible for compensation but havent received an email from Apple, you can email [email protected] for help.
You can also find all the relevant information about the lawsuit and claims for compensation via the smartphoneaudiosettlement.com website.
There is a claim deadline set for June 3, so make sure that you get on this soon if you think that you might be eligible for compensation.
While speed is of the essence, its unclear when any compensation would actually arrive in your bank account with Apple Insider noting that payments for batterygate took about a year to go through.
The final approval hearing for the lawsuit is set to take place on July 18. Despite settling the lawsuit, Apple has denied any wrongdoing. �
