Fast-food chains look beyond lock-down as they test store reopenings

Polly Tyler April 29, 2020
Fast-food chains look beyond lock-down as they test store reopenings

As we pass the peak of covid-19 and eye the possible relaxation of lock-down rules, fast-food chains such as McDonald’s and KFC are starting to talk about reopening stores.

Of course they will only do so when it has been proved safe enough for staff and customers to maintain social distancing guidelines. This would mean limiting in-store capacity, increased use of PPE and new rules for customers and staff.


Paul Pomroy, chief executive of McDonald’s UK and Ireland, said in a statement: “Recently we began working through a potential and limited reopening. We have been listening to our employees and customers as well as engaging with government and trade bodies to ensure we do this responsibly when the time is right.

“This week we are carrying out some operational tests to explore what our reopening might look like. The restaurant where these tests will take place will remain closed to the public.

“These tests will include exploring social distancing measures for our crew, PPE options and opening in a limited capacity. For now we remain closed and will only reopen when we are confident we can have the right measures in place to ensure everyone’s well-being.”


KFC is also reopening more of its branches – but for delivery only. The company already has 20 stores open for delivery to NHS and key workers and plans to open another 80 in the UK.

The company said it was taking the step “responsibly and carefully” and had put stringent processes and hygiene measures in place. All restaurants will serve a limited menu to ensure staff can maintain social distancing.


Greggs is also looking to reopen stores soon but for takeaway orders only. Last month the company closed its more than 2,000 UK shops and will now trial reopening 20 stores in Newcastle.

The stores will also offer a limited menu and shorter opening hours to adhere to social distancing rules. Greggs said it would only look to reopen its full estate once lock-down rules started to relax.

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Polly Tyler is a freelance writer who loves to write! Reading and writing were her first loves and she's written content for all kinds of different websites and businesses. Check her out: