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Facebook Marketplace used for local shopping has ‘suddenly’ gone missing for some users Credits: Social Media
By Chaitra Krishnamurthy

Facebook Marketplace used for local shopping has ‘suddenly’ gone missing for some users

By Chaitra Krishnamurthy

Facebook users think Meta’s e-commerce feature, Marketplace, is “gone” as it’s missing for some of them today, January 18, 2024. The platform connects local buyers and sellers by displaying products that meet Facebook’s guidelines.

Facebook Changes Its Name To Meta : Illustration Views
Photo illustration by Chesnot/Getty Images

Facebook Marketplace is ‘gone’ for some users in 2024

The features of Marketplace may differ depending on the region you reside in, but some users across the globe aren’t able to access the link that takes them to the page where products are bought and sold.

A significant number of users have raised the issue on X/Twitter, resulting in rumors that Marketplace is “gone” or has been removed permanently.

But, Meta has neither commented on it nor addressed the issue, at the time of writing this article. The Focus reached out to Facebook for comments, but we haven’t received a response yet.

One Facebook user posted “My Facebook Marketplace is gone. I need it back,” while another asked: “Yes, I can’t find the link too. Why is my Facebook Marketplace gone.”

Another comment read: “Why can’t I see Marketplace? I’m 18 years or older, and I’m in the USA. Why is it now not working, if it was just working yesterday!”

“I dont know why but I suddenly cant access the marketplace. Im above 18 and my listings werent against the rules,” read another post.

Why the feature may not be working for some

If you can’t find the link that directs you to the Marketplace, try to access it via your Facebook app.

  1. Open the app.
  2. Tap on the hamburger icon.
  3. Select All Shortcuts and the Marketplace icon. If the icon is missing, tap See more for further options.

There may be a few reasons why the feature is not working for some users.

  • The items you’re trying to sell on Facebook Marketplace may not have met the Commerce Policies and Community Standards. Your access to the same will be removed if the items go against Meta’s policies such as safety, privacy, dignity, and more.
  • You can only list items that have been approved, failing to do so will result in your access being banned.
  • You must be 18 years or older if you’re a United States citizen or an adult, as defined by the law in your country.
  • Facebook also restricts accounts from accessing Marketplace if they have been inactive for a long time or have been newly created.